Terms of service

Terms of Service

Overview
This website is operated by Grocery Cart Online Store. Throughout the site, the terms “we”, “us” and “our” refer to Grocery Cart Online Store. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission by us.

2. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only.

  • Product Images: We have made every effort to display as accurately as possible the colors and images of our products. However, as these are natural products (rice, oils, grains), actual product appearance may vary slightly from the images.
  • Weights: While we pack with precision, minor weight variations may occur due to moisture loss or packing conditions typical for grocery staples.

3. Products & Pricing

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice at any time.

⚠️ Payment Policy Reminder:
We do not accept Cash on Delivery (COD). All orders must be pre-paid. We reserve the right to cancel any order that does not meet our payment criteria.

4. Billing and Account Information

We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

5. Returns & Refunds

Our policy is strict regarding returns due to the perishable and heavy nature of our goods:

  • All Sales Are Final: No cancellations are allowed once an order is processed.
  • Damages: Replacements are only provided if a valid Unboxing Video is submitted within 24 hours of delivery. Please refer to our Cancellation & Replacement Policy for full details.

6. Health Disclaimer

The products sold on this website (including cold-pressed oils, millets, and herbal products) are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before making significant changes to your diet, especially if you have allergies or medical conditions.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.

8. Contact Information

Questions about the Terms of Service should be sent to us at:

Grocery Cart Online Store
📍 Rajeswari Nagar, Pozhichalur, Chennai, TN, 600074, IN
📧 Support@GroceryCart.Online